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aklap
Joined: 02 Oct 2004
Posts: 10974
Location: WI, USA
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 Posted: Wed Sep 03, 2008 7:47 am Post subject: Outback Alert |
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There has been an issue at some Outbacks are using a piece of bread in the brown sugar used on the sweet potato. The bread keeps the sugar from getting hard. This problelm has been brought to the attention of GIG this was posted on the listserv:
| Quote: | Cynthia Kupper has asked that I send the following letter. Thanks!
Madelyn Smith
GFRAP Manager
Gluten-Free Diners,
Gluten-Free Restaurant Awareness Program (GFRAP) and Gluten Intolerance Group of NA (GIG) would like to advise you what we have been doing to resolve the issue about bread being used in some brown sugar containers at various Outback Steakhouse locations to prevent hardening of the brown sugar.
This issue came up a few months ago. As soon as we heard about it, we
immediately contacted Outback Corporate offices and followed the chain of emails showing the corrective actions taken at that time.
Recently this issue has come up again. I sent the notices posted by Connie Sarros to Outback and again very promptly, they responded (on a Sunday – no less). I have continued to send every post on the subject and am addressing the issue at the top levels of Outback, all the way down to the local restaurant.
Since it has come to Outback’s attention that this was not an isolated case, they are in communication with all restaurants to change this practice at a number of levels, including adding information into their regular communication and training channels. As with all things in large corporations, it takes time to see the change fully implemented – but they are working on it.
It is important that the local restaurants not only understand the potential
dangers of this practice, but also follow the corporate policies set in place.
GFRAP has a strong relationship with Outback regarding their menus and training. We communicate with them on a weekly basis. Rest assured this issue will be resolved.
GFRAP and the GFRAP participating restaurants appreciate feedback about your dining experiences and the program. Please feel free to send comments to: www.glutenfreerestaurants.org/feedback.php.
Cynthia Kupper, RD, Executive Director
Gluten Intolerance Group of North America
31214 - 124 Ave SE, Auburn WA 98092
P: 253-833-6655, ext. 104; F: 253-833-6675
www.GLUTEN.net; www.GFCO.org; www.GlutenFreeRestaurants.org
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Thanks Anne!
_________________
Al
“We cannot all do great things, but we can do small things with great love.” Mother Teresa |
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ostrich
Joined: 30 Mar 2006
Posts: 5110
Location: Nebraska
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| Posted: Wed Sep 03, 2008 9:34 am Post subject: |
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Woah! Thanks for the update Al. Just goes to show: gluten can hide in the strangest places. Next time I'm at Outback I'll ask about this.
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Ostrich :>--O==={
Time falls away, but these small hours
These little wonders still remain |
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aklap
Joined: 02 Oct 2004
Posts: 10974
Location: WI, USA
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| Posted: Wed Sep 03, 2008 9:55 am Post subject: |
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Putting bread in brown sugar is a well known tip to keep it from drying out. Certainly is an interesting circumstance.
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Al
“We cannot all do great things, but we can do small things with great love.” Mother Teresa |
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ostrich
Joined: 30 Mar 2006
Posts: 5110
Location: Nebraska
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| Posted: Wed Sep 03, 2008 11:57 am Post subject: |
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Sorry. I meant "strange" as in "I wouldn't even think to double check there".
_________________
Ostrich :>--O==={
Time falls away, but these small hours
These little wonders still remain |
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aklap
Joined: 02 Oct 2004
Posts: 10974
Location: WI, USA
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| Posted: Wed Sep 03, 2008 11:59 am Post subject: |
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I agree... 
_________________
Al
“We cannot all do great things, but we can do small things with great love.” Mother Teresa |
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Fidissimus
Joined: 17 Mar 2006
Posts: 1979
Location: Portland, OR.
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| Posted: Sun Sep 07, 2008 12:20 am Post subject: |
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I read Connie's e-mail on it but hadn't seen Cynthia's follow up. Thanks for the heads up!
_________________
Cheers!
Jenn
GF BD: Feb. 2001
Free of wheat, barley, rye, oats, dairy, eggs, almonds, pineapple and brewers yeast.
http://graindamaged.blogspot.com/ |
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