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aklap



Joined: 02 Oct 2004
Posts: 10612
Location: WI, USA

PostPosted: Fri Oct 23, 2009 7:15 pm    Post subject: Nestles Reply with quote

Maybe I'm being stupid. Can someone tell me if this answers the question..."Do you clearly label barley, rye & oats on your ingredient labels?"

Keep in mind, I've never asked them what they consider gluten-free. It's helpful and needed info, but I've asked the above questions 2 times...

Quote:
Gluten is the generic name for certain types of proteins contained in the common cereal grains, wheat, barley, rye and their derivatives. These proteins are found in ALL forms of wheat (including durum, graham, semolina, spelt, kamut, einkorn and faro) and related grains rye, barley and triticale. Malt, malt flavoring, malt vinegar (are generally made from barley-

Again, we consider "gluten free" to mean no gluten ingredients are in the product, whether directly added, or potentially present due to cross-contact. In other words, if a product label has an allergen advisory statement such as "made on equipment" or "facility that also processes wheat etc... ", we do not consider that product to be gluten free.

It is important to ALWAYS read product labels/packaging for the most accurate information.

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Al

“We cannot all do great things, but we can do small things with great love.” Mother Teresa
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Fidissimus



Joined: 17 Mar 2006
Posts: 1881
Location: Portland, OR.

PostPosted: Fri Oct 23, 2009 11:47 pm    Post subject: Reply with quote

I think the answer is NO, they don't clearly label.. heck they can't even clearly answer!
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Jenn

GF BD: Feb. 2001
Free of wheat, barley, rye, oats, dairy, eggs, almonds, pineapple and brewers yeast.
http://graindamaged.blogspot.com/
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kb9oyo



Joined: 20 Sep 2006
Posts: 195
Location: Western Springs, IL

PostPosted: Sat Oct 24, 2009 9:20 am    Post subject: Reply with quote

I think what this says most to me is that they hire people for customer service and don't train them well. This reply looks mostly like someone searched their data base for the "rye, barley and oats" and found the "gluten free" "pat" answer and really didn't bother to read just what your question asked! That's really sad. I suspect that you need to reach someone higher up on the food chain to get a proper answer.

Sue B.
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teacherpat



Joined: 02 Aug 2009
Posts: 165

PostPosted: Sat Oct 24, 2009 3:02 pm    Post subject: Reply with quote

kb9oyo wrote:
I suspect that you need to reach someone higher up on the food chain to get a proper answer.

Sue B.


Yup, you need to get to the food chemist level. This is best accomplished by calling a physical plant and asking to be transfered. There should be a food chemist overseeing the production facility (in theory)
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