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Trusting restaurants again?

 
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ostrich



Joined: 30 Mar 2006
Posts: 4960
Location: Nebraska

PostPosted: Mon Oct 13, 2008 11:00 am    Post subject: Trusting restaurants again? Reply with quote

So twice within the past month I've been glutened in restaurants I normally trust. I haven't been back since. I was wondering...if you get glutened from eating out, how long does it take you to trust the restaurant again? Do you assume it was a one-time fluke and keep going? Do you avoid the place for the rest of your life? If you do go back, do you have any extra precautions (talking to the manager, bringing your own sauce, etc)? Is there something the restaurant has to do to prove itself to you?


Kinda related to the "can one safely eat out in a restaurant" thread.
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isto



Joined: 30 Sep 2005
Posts: 1650
Location: State of Exhaustion

PostPosted: Mon Oct 13, 2008 2:16 pm    Post subject: Reply with quote

If you had asked me this 3 years ago, I would have said I would go back and try again. But now that my reactions are so severe and painful, I don't think I would go back and chance it again.

But it all comes down to what we are willing to go through. The only place I will ever eat from (other than my kitchen) is a local chinese restaurant that provides gf meals. I don't get sick when I eat there and neither do my gf children. If I were to get sick in the future from a meal they made, I would not go back, but only because it would not be worth getting so sick.
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rpf1007



Joined: 13 Feb 2008
Posts: 706
Location: Chicago

PostPosted: Mon Oct 13, 2008 4:54 pm    Post subject: Reply with quote

I'm not very trusting. I went to a couple of places that offer GF pasta and got sick and haven't been back. I got sick at a chinese food place in Chicago which offers a GF menu and people RAVE about...haven't been back. Since then I haven't really eaten out at all except at a Wheat free place and at Da Luciano's which while not GF, they are the most knowledgeable of any place with a combined kitchen and a GF menu. I'm a wimp though and I'm just too scared. Unless it is going to be amazing- it's not worth the risk to me.
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Home-Based-Mom



Joined: 12 Aug 2008
Posts: 326
Location: California

PostPosted: Tue Oct 14, 2008 8:38 am    Post subject: Re: Trusting restaurants again? Reply with quote

ostrich wrote:
So twice within the past month I've been glutened in restaurants I normally trust. I haven't been back since. I was wondering...if you get glutened from eating out, how long does it take you to trust the restaurant again? Do you assume it was a one-time fluke and keep going? Do you avoid the place for the rest of your life? If you do go back, do you have any extra precautions (talking to the manager, bringing your own sauce, etc)? Is there something the restaurant has to do to prove itself to you?


Kinda related to the "can one safely eat out in a restaurant" thread.

Do you have any idea what happened? New staff? New supplier? You ordered something different? Is there any way to talk to the manager(s) to try to pinpoint what went wrong?

I guess the answer to your question is "it depends" on a lot of things. Confused

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ostrich



Joined: 30 Mar 2006
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Location: Nebraska

PostPosted: Tue Oct 14, 2008 9:34 am    Post subject: Reply with quote

See, that's what I'm wondering about. What are the "depends" items? I'm curious to see what the requirements are for different people.
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Kathie



Joined: 27 Jan 2006
Posts: 1018
Location: Florida

PostPosted: Tue Oct 14, 2008 9:51 am    Post subject: Reply with quote

At Outback I would get sick every time I ate the chicken if they seasoned it and because sometimes it would get seasoned even if I asked them not to I switched to steak or ribs and I am fine.

We have a Sonny's BBQ that I quit eating at for about a year, they had a cook there that was a nightmare and the second time I got sick over a couple of month span I quit going to that location. I have been back twice in the last couple of months with no problem but there is a whole new staff and since they have more than one bread option now it seems easier for them to understand no bread. Rolling Eyes

The only other place I eat is Wendy's and since I know that's a CC issue I prefer to eat at the one that I can see the meat prep line.
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Home-Based-Mom



Joined: 12 Aug 2008
Posts: 326
Location: California

PostPosted: Tue Oct 14, 2008 8:37 pm    Post subject: Reply with quote

ostrich wrote:
See, that's what I'm wondering about. What are the "depends" items? I'm curious to see what the requirements are for different people.


True confession time: I don't eat out enough to give an experienced opinion! Embarassed
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forinajoy



Joined: 01 Aug 2006
Posts: 277
Location: Texas

PostPosted: Wed Oct 15, 2008 1:07 pm    Post subject: Reply with quote

for us, two strikes and you are out....this is with "trusted restaurants"....and I always talk to the manager and give them the chance to make it right....often I have found that procedures have changed and that is where the CC is coming from and unless the procedures change back then CC is inevitable...an example is Carraba's...Ina used to eat their Mama's chicken soup, without noodles....they add the noodles right before serving to each individual bowl....the noodles used to be kept in a completely different location in the kitchen which avoided CC...but now the noodles are kept right next to the soup, so noodles fall into the soup pot and spoons are occ used interchangebly...I spoke with the manager and this practice is probably not going to change...I told him that he needs to remove the soup from his GF menu and if he decided to move things back the way they were to please call me and we would love to come back to his restaurant...there are other things on the Gf menu, but they are not CF...they can make her something special...but she gets sick of only having a chicken breast and steamed veggies when we eat out...to her this place was special, because the soup is delicious....
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